Frequently Asked Questions

It is a specialized cross-border shipping solution for businesses to ship products globally from India.

FastGlobe covers 220+ countries and territories.

  • 1. Priority: Delivers in ~4 days.
  • 2. Express: Faster shipping options.
  • 3. Premium/Premium Plus: ~10-12 days (Premium Plus charges based on deadweight to the US).
  • 4. Economy: Cost-effective, ~10 days to the UK.

Yes, an IEC (10-digit code issued by DGFT) is mandatory to export products.

Yes, FastGlobe provides damage or loss coverage for shipments up to INR 5,000.

FastGlobe provides automated documentation, including commercial invoices and customs declarations, to assist with compliance.

Some international shipments have restrictions, and typically, it is recommended to check specific carrier limitations for shipments over 30 KGs.

FastGlobe includes return management for picking up and storing international return shipments.

No, FastGlobe does not charge platform fees; you pay only for the shipping

  • Doorstep Pickup: Free doorstep pickup is available, eliminating the need to visit a logistics center.
  • Marketplace Integration: You can link Amazon Seller Central, eBay, Etsy, and Shopify to automate your shipping process.
  • Weight Flexibility: You can ship items starting from as little as 50 grams.
  • Same-Day Delivery: Same-day delivery is offered if the pickup is scheduled before 12 PM.

You can ship to over 220+ countries and territories including the US, UK, UAE, Australia, Canada, and Europe.

From fashion, handicrafts, and home décor to electronics, nutraceuticals, and auto parts — most of the products are accepted. Some countries may have category-specific restrictions.

Yes, we offer same-day delivery, if you schedule your pick up before 12 pm.

In case you have concerns about your order and its delivery, please raise a support ticket through your ShipGlobal dashboard or email us at support@fastglobe.in

No, FastGlobe does not charge any platform fees. What you see is what you pay—simple, transparent, and hassle-free.

It depends on what you’re shipping and why:

CSB 4 is ideal for personal or non-commercial exports—like gifts or product samples valued up to INR 25,000.

CSB 5 is meant for commercial shipments—used when you're exporting goods worth up to INR 10,00,000 from India.